The National Insurance Board
of Trinidad and Tobago
Over 45 Years of Service Excellence
The National Insurance Board of Trinidad and Tobago (NIBTT) is a body corporate established by Act of Parliament No. 35 of 1971.
The NIBTT takes pride in being a customer oriented and service driven organisation responsible for the operation and administration of the country's National Insurance System (NIS), which provides protection to over 489,553 insured persons against the economic and social distress, caused by loss of earnings arising out of work-related injuries and other contingencies.
In June 2012 a Customer Satisfaction Survey was administered to customers who visited our service centers. The result of the survey showed that 84.7% of the visitors were satisfied with the quality of services provided by the NIBTT. When compared to our target we saw a shortfall of a mere 0.3%.
We continue to focus on improving efficiency and creating new opportunities
for serving our 634,381 customers.
Today we stand proud, adding value to our customers' lives with 23 benefits in 7 categories, fourteen (14) conveniently located Service Centres and a vision for the future.
We continue to make provisions so that your life's journey will be a little easier with each passing year.