Media Release
New Business Operations from
Monday 24th May 2021

MAY 23, 2021

At the National Insurance Board of Trinidad and Tobago (NIBTT), the safety of our staff and customers is our priority. The public is advised that NIBTT's Corporate Headquarters AND the following Service Centres, will open during the hours of 8:00am to 1:00pm:

  • Luis Street
  • San Fernando
  • Chaguanas
  • Arima
  • Rio Claro
  • Tobago

All other NIBTT Service Centres will be closed to the public until further notice.

  • ONLINE - log on to
  • Pay by Cash - over the counter, or
  • Pay By cheque - using drop boxes onsite.

Claim submissions will be by appointment. Funeral Grant Claims and requests for Social Welfare Burial Grants, will continue to be a walk-in service.

All other services are temporarily suspended.

Customers are advised to visit NIBTT's website for more information or contact NIBTT directly at or contact 625-4NIS (4647).

All COVID-19 safety protocols are in effect at NIBTT's locations. Customers are required to wear a face mask, sanitize and will be temperature tested before entry.

Let us all do our part to stop the spread of the COVID-19 virus.

Back to COVID-19 Updates

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National Insurance Board of Trinidad and Tobago (NIBTT)