Change in Business Operations at NIBTT from Wednesday 1st September 2021.

August 30, 2021

The National Insurance Board of Trinidad and Tobago (NIBTT) wishes to advise the public that full walk-in services will resume at all Service Centres from Wednesday 1st September 2021 from 8:00 am to 3:00 p.m. (Arima Collection Centre will open to the public from 10:00 am to 5:00 pm). The public can access the following walk-in services, among others:

Locations include:

  • Funeral Grants
  • Contribution Statements
  • Registration Services (Employers & Employees)
  • Benefit Letters
  • National Insurance Number and NI Cards

Claims submissions continue to be by appointment only. Make Contribution Payments as follows:

  • Cash and cheque - over the counter (drop boxes also conveniently located for cheques)
  • ONLINE - log on to

Customers are advised to visit NIBTT's website at or contact NIBTT directly at or call 625-4NIS (4647).

(All COVID-19 safety protocols are in effect at NIBTT's locations)..

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National Insurance Board of Trinidad and Tobago (NIBTT)